Privacy Policy Statement
Your privacy matters to us and we protect personal information
Information We Collect From Users
We collect various types of information to provide and improve our services. The information collected helps us understand user needs, personalize experiences, and maintain service quality. Data collection occurs through multiple channels during your interactions with our website and services.
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→Personal identifiers including name, email address, and contact details you provide
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→Technical data such as IP addresses, browser types, and device information
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→Usage information including pages visited, time spent, and interaction patterns
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→Communication records from emails, forms, and customer support interactions
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→Cookie data and similar tracking technologies as detailed in our Cookie Policy
We collect information only when necessary for legitimate business purposes and service delivery. You may choose not to provide certain information, though this may limit access to specific features. We do not knowingly collect information from children under applicable age restrictions.
How We Use Your Information
Information collected serves multiple purposes essential to service delivery and business operations. We use personal data to provide requested services, communicate important updates, respond to inquiries, and improve user experiences. Technical data helps us maintain website functionality, troubleshoot issues, and optimize performance across devices and browsers.
Usage information guides content development, feature improvements, and strategic decisions about service offerings. We may use aggregated, anonymized data for analytical purposes and industry research. Marketing communications utilize contact information only when you have provided consent or where permitted by applicable law, with opt-out options always available.
Your Privacy Rights and Choices
You maintain specific rights regarding personal information we hold, subject to applicable laws in your jurisdiction. These rights enable control over your data and how we process it for various purposes. Exercise of these rights may be subject to verification procedures.
Right to Access Information
Request copies of personal data we maintain about you with reasonable notice
Right to Correct Data
Request correction of inaccurate or incomplete personal information in our systems
Right to Delete Information
Request deletion of personal data subject to legal retention requirements and legitimate interests
Right to Data Portability
Receive personal data in structured format for transfer to other services
Information Sharing and Disclosure Practices
We do not sell personal information to third parties for their marketing purposes. Information sharing occurs only in specific circumstances necessary for service delivery or legal compliance. Service providers processing data on our behalf operate under contractual obligations protecting your information.
Disclosure may occur when required by law, legal process, or governmental requests. We may share information to protect rights, property, or safety of our business, users, or others. Business transfers including mergers or acquisitions may involve data transfer to successor entities. Aggregated, anonymized information lacking personal identifiers may be shared for analytical purposes.
Security Measures and Data Protection
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Security measures include encryption, access controls, secure servers, and regular security assessments. However, no internet transmission or electronic storage method proves completely secure.
You share responsibility for maintaining account security through strong passwords and protecting login credentials. Notify us immediately if you suspect unauthorized account access. We retain personal information only as long as necessary for stated purposes or as required by applicable legal obligations.
Contact Us About Privacy Concerns
Mailing Address: Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia
Phone Number: +61748299389
Email Address: content@lumarenthos.com